All 50 US states, US protectorates Guam, Puerto Rico, APO, FPO, DPO, street addresses and PO boxes
We ship via US first class or priority mail. Canadian orders are shipped via international first class mail. Please ensure your address is a valid postal mail address
Orders are generally shipped within 3 days with most orders shipping within one day. Delivery times are usually from 2-6 businesss days and do vary.
Canadian orders are shipped via international first class mail. Please ensure your address is a valid postal mail address
Orders are generally shipped within 3 days with most orders shipping within one day. Delivery times are usually from 8-12 business days and can vary due to Canadian customs inspection or other factors.
Free US and Canadian Shipping - Limited Time Offers
From time to time we may offer special free shipping promotions. These will generally apply to both US and Canadian destinations. Order minimums are based on total merchandise value excluding shipping and taxes. Orders must be placed while the free shipping offer is in effect. We reserve the right to change or suspend free shipping offers at any time.
Most EU countries, Israel,Australia, New Zealand, Japan, and selected other Asian destinations. We reserve the right to refuse orders to any destination we deem to have unreliable postal delivery service.
Orders are shipped via international first class mail. Please ensure your address is a valid postal mail address
Orders are generally shipped within 3 days with most orders shipping within one day. Delivery times are usually from 10-15 business days and can vary.
We make every effort to keep items in stock and to list stock status accurately on our website. Items out of stock are generally listed with a future delivery date for the specific size/color. Backordered items are not normally charged until they actually ship. Backordered items will be shipped as soon as they are restocked and generally will not incur additional shipping charges. Exceptions may apply to international orders.
Return merchandise address:
5122 Lake Shastina Drive
Weed, CA 96094
We offer 14-day Money Back Guarantee on almost every product we carry. For hygienic reasons, maternity panties and skin care products are non-returnable.
After 14 days and up to 30 days after receipt of your order you may exchange unused merchandise or return goods for in-store credit only. The greater of original or actual shipping charges will be deducted from all refunds or in-store credits. This includes orders that may have qualified for free shipping. After 30 days all sales are considered final.
All merchandise must be in new, unwashed and unused condition with all tags still intact. Products must be free of any smoke or other odours and must be free of any hair, lint, or stains. We are unable to accept any washed or previously worn articles.
By law, and for general hygenic reasons, underpants are non -returnable.
Defective Merchandise: In the unlikely event that an item proves defective, we will replace the item.
Exchange / Return Shipping
You pay the shipping to return an item and we will pay for shipping of the exchange item back to you. Note: some exceptions may apply for international orders or heavy heavy items.
Please submit any cancellation via email by simply replying to your order confirmation email, or call 888-961-9100 or local/ voip 530-313-5138.
Every effort will be made to accommodate the cancellation of your order, providing your order has not been charged and/or shipped. If the cancellation is received after your order ships we will refund the merchandise total less shipping.